FAQ

How much do your charge for end of tenancy cleaning?

Each home is unique which is why our prices are tailored to each property’s specifications and cleaning requirements. To get a more accurate price estimate, please do not hesitate to contact us at your earliest convenience.

How do I pay for the cleaning service?

Our company accepts payment by cash or bank transfer. You can pay by cash on the day of the appointment and pay by bank transfer 24 hours before your appointment.

What if I need to reschedule or cancel my cleaning appointment?

We do understand that sometimes something unexpected may happy and clients may have to reschedule or cancel their cleaning appointment. Please note that we require a 24-hour notice to reschedule our cancel a booking.

Do I have to be home throughout the service?

This is entirely up to you, but we need you to provide access to your property.

Is your end of tenancy cleaning service guaranteed?

We are truly committed to help you collect your security deposit. It is why our end of tenancy cleaning service is fully guaranteed: if you are not fully satisfied with the outcome, you need to establish contact with us within 48 hours of the completion of the job. In such case, we will return to re-clean the place.